Welcome to The Essential Goat! We're delighted that you've chosen our natural skincare products and essential oils for your wellness journey. Our aim is to provide you with a seamless shopping experience, ensuring that your orders arrive promptly and in perfect condition.
At The Essential Goat, we understand the importance of timely delivery. We process all orders within 2-3 business days, excluding weekends and public holidays. In the rare event of a high order volume, there may be slight delays. Should this occur, we will promptly notify you via email or phone.
Shipping costs are calculated at checkout, ensuring you get the most accurate rate. We offer the following shipping options:
For those in need of quicker delivery, we offer overnight shipping for orders within the continental U.S. Please note that delivery times are estimates and may vary due to unforeseen circumstances.
We proudly ship to P.O. boxes, U.S. Territories, and APO/FPO/DPO addresses. Whether you're on the mainland or overseas, The Essential Goat ensures your products reach you wherever you are.
Once your order is shipped, you'll receive a confirmation email with your tracking number. This number will be active within 24 hours, allowing you to monitor your package every step of the way.
For international orders, please be aware that customs fees, duties, and taxes may apply. These charges are the responsibility of the customer. The Essential Goat is not liable for any additional fees imposed during or after shipping.
We take great care in packing your orders, but occasionally, shipping mishaps can occur. If your order arrives damaged or gets lost in transit, please reach out directly to the shipping carrier to file a claim. Be sure to retain all packaging materials and damaged items as they may be required for the claims process.
Your satisfaction is our top priority. If you have any questions or concerns about our Shipping Policy, please don’t hesitate to reach out to us:
Thank you for trusting The Essential Goat with your skincare and wellness needs. We look forward to serving you!
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